Orders are typically processed within 2-3 business days. After processing, shipping times vary by destination and shipping method. Estimated delivery timeframes are approximate and are not guaranteed. We also offer free shipping on eligible orders over $50 USD. Free shipping uses the standard shipping timeframe for the destination.

Yes. We use secure payment processing and encryption technology to help protect your personal and payment information. All transactions are processed through trusted payment providers.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and within 30 days of delivery with your order number and clear photos or videos of the item, packaging, and shipping label. Once reviewed, we will determine the appropriate resolution.

We want you to love your order. If there is an issue with your item, please contact us and we will do our best to help. Returns and exchanges are accepted on a case-by-case basis and must be approved by our support team before being sent back. Items must be unused and in original condition. Return shipping costs are the responsibility of the customer unless we confirm the item is defective, damaged, or incorrect.

Once your order has shipped, you will receive a tracking number by email. Please allow a few business days for tracking updates to appear, as carriers may take time to scan and update packages.