Gebruiksvoorwaarden

 

Last Updated: July 2026

These Terms of Service govern your access to and use of the Amariell website, products, and services. By visiting our website or purchasing from Amariell, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, Returns & Refund Policy, and any other policies posted on our website.

We aim to provide a fair, secure, and reliable experience for all customers while protecting our business and community from fraud, abuse, and misuse.

If you do not agree to these terms, you should not use this website or purchase from Amariell.


1. General Use

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using this website with the involvement and permission of a parent or legal guardian where permitted by law.

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of Amariell or any third party.

We reserve the right to refuse service, limit access, cancel orders, or terminate use of the website at our discretion where necessary to protect our business, customers, platform, or operations.


2. Product Information and Availability

We make reasonable efforts to display product descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that product descriptions, images, colors, finishes, pricing, or other content on the website will always be complete, current, error-free, or exactly match how a product appears on every screen or device.

Minor differences in color, tone, finish, scale, or appearance may occur due to photography, lighting, screen settings, manufacturing variation, or normal product variation.

All products are subject to availability. We reserve the right to discontinue, limit, modify, or update products, pricing, descriptions, promotions, or availability at any time without notice.


3. Orders and Acceptance

Placing an order does not guarantee acceptance of that order.

All orders are subject to review, acceptance, and availability. We reserve the right to refuse, limit, or cancel any order for any reason, including but not limited to suspected fraud, pricing errors, product unavailability, order irregularities, billing issues, shipping restrictions, misuse of promotions, or policy violations.

If an order is canceled after payment has been authorized or captured, any approved refund will be issued to the original payment method unless otherwise required by law.


4. Pricing and Billing

All prices displayed on the website are shown in the currency indicated at checkout unless otherwise stated.

We reserve the right to change prices at any time without notice. Pricing errors may occur, and we reserve the right to correct any pricing, listing, typographical, or system errors at any time, including after an order has been submitted.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases. You are responsible for keeping your information up to date.

Taxes, shipping charges, duties, import fees, and other charges may apply depending on your location and order details and may be added at checkout or imposed by the destination country.


5. Shipping, Delivery, and Expedited Fulfilment

Shipping times, processing times, and delivery timeframes are provided in our Shipping Policy and are estimates only unless Amariell expressly provides a written guarantee stating otherwise.

Expedited Fulfilment Included means that an eligible order is placed into a priority processing queue. It does not guarantee same-day processing, shipment by a particular date, faster carrier transportation, or delivery by a particular date.

All expedited fulfilment, processing, shipping, and delivery timeframes are estimates and are not guaranteed. Timeframes may be affected by inventory availability, order verification, order volume, weekends, holidays, customs procedures, weather, carrier disruptions, incorrect shipping information, fulfillment delays, or other circumstances outside Amariell’s reasonable control.

A missed estimated timeframe does not automatically create a right to a refund, cancellation, replacement, reimbursement, shipping-fee refund, or other compensation, except where required by applicable law.

Amariell is not responsible for carrier delays, customs delays, weather-related delays, local delivery disruptions, failed delivery attempts, incorrect address information provided by the customer, or other events outside our reasonable control.

Shipping-related issues, including delivery disputes, lost packages, damaged packages, and marked-as-delivered claims, are reviewed according to our Shipping Policy, Returns & Refund Policy, and Lifetime Order & Shipping Protection terms where applicable.

By placing an order, you acknowledge and agree to the shipping and fulfilment terms posted on our website.


6. Returns, Refunds, and Exchanges

All returns, refunds, replacements, exchanges, and related matters are governed by our Returns & Refund Policy.

Nothing on this website should be interpreted as creating a right to a return, refund, replacement, or exchange except as expressly stated in our posted policies or where required by applicable law.


7. Lifetime Order & Shipping Protection

Lifetime Order & Shipping Protection applies only when purchased or expressly included with an eligible order. It is limited to the original purchaser and is subject to the eligibility requirements, exclusions, evidence requirements, claim deadlines, and available resolutions stated in our Shipping Policy, Returns & Refund Policy, and applicable protection terms.

The shipping protection portion applies only to qualifying and verified shipping incidents covered under the applicable protection terms.

The product protection portion is a Limited Lifetime Product Warranty covering qualifying and verified manufacturing defects during the reasonable usable life of the covered product.

For purposes of this protection, “lifetime” means the reasonable usable life of the covered product and does not mean the lifetime of the purchaser.

Submitting a claim does not guarantee approval, reimbursement, repair, replacement, refund, store credit, or any other particular resolution. Claims are subject to verification, supporting evidence, product condition, carrier information, order history, product availability, and applicable law.

Approved claims may be resolved through repair, replacement with the same or a reasonably comparable item, store credit, partial refund, full refund where legally required, or another reasonable resolution determined by Amariell and permitted by applicable law.

Customers may not receive duplicate compensation for the same order, product, defect, loss, delivery issue, or incident.

Nothing in this section limits any consumer rights or remedies that cannot legally be excluded or restricted.


8. Sizing and Customer Responsibility

Customers are responsible for reviewing product details, sizing information, and order selections before completing a purchase.

Sizing guides and recommendations are provided for general informational purposes only and do not guarantee fit. Amariell is not responsible for customer errors in selecting size, variant, shipping address, billing details, or other order information.


9. Promotions, Discounts, and Free Offers

From time to time, Amariell may offer promotions, discount codes, free shipping offers, gifts, or limited-time offers.

Unless otherwise stated, promotions:

  • cannot be combined
  • have no cash value
  • may be modified or withdrawn at any time
  • may be subject to exclusions, minimum purchase requirements, product restrictions, time limits, or other conditions

We reserve the right to cancel or refuse promotions where misuse, abuse, fraud, technical error, or violation of offer terms is suspected.

If an order is returned, refunded, canceled, partially refunded, or adjusted in a way that causes it to no longer qualify for a promotion, we reserve the right to adjust the order value, remove promotional benefits, deduct the retail value of any free gift or promotional item where permitted, or deny reissuance of the offer.


10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, product names, branding, images, videos, designs, website layout, and other materials, is owned by or licensed to Amariell and is protected by applicable intellectual property and unfair competition laws.

You may not copy, reproduce, republish, upload, distribute, modify, exploit, or use any content from this website without prior written permission from Amariell.

Unauthorized use of our content, branding, or materials is strictly prohibited.


11. Prohibited Conduct

You agree not to:

  • use the website for any unlawful or fraudulent purpose
  • interfere with the website’s security or functionality
  • attempt to gain unauthorized access to our systems or data
  • submit false, misleading, or stolen payment information
  • engage in refund abuse, chargeback abuse, harassment, or policy manipulation
  • use bots, scraping tools, automated systems, or similar methods to access or extract website content without permission
  • misuse promotions, referral programs, discount codes, or limited offers
  • upload or transmit harmful code, malware, spam, or malicious content

We reserve the right to investigate suspected misconduct and take any action we deem appropriate, including refusing service, canceling orders, blocking access, reporting unlawful conduct, or preserving records for dispute resolution.


12. User Submissions and Reviews

If you submit reviews, feedback, suggestions, messages, testimonials, photos, videos, or other content to Amariell, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, modify, adapt, display, distribute, and otherwise use that content for business, promotional, marketing, or operational purposes, unless prohibited by law.

You represent that any content you submit is accurate, does not violate any third-party rights, and is not unlawful, defamatory, misleading, abusive, infringing, or otherwise improper.

We reserve the right, but not the obligation, to remove or decline any content at our discretion.


13. Third-Party Services and Links

This website may include access to third-party services, payment providers, integrations, applications, or links to third-party websites. We do not control and are not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be subject to separate terms and privacy policies provided by those third parties.


14. Disclaimer of Website Warranties and Product Warranty Limitations

Except for the express obligations provided under an applicable written warranty, Lifetime Order & Shipping Protection, or rights that cannot legally be excluded, the Amariell website and its online services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Amariell does not guarantee that the website will always be available, uninterrupted, secure, accurate, error-free, or free from harmful components.

Amariell disclaims warranties relating solely to website availability, website performance, uninterrupted access, third-party services, and online content to the fullest extent permitted by applicable law.

Nothing in these Terms disclaims, restricts, or overrides:

any express written warranty provided by Amariell
any approved Lifetime Order & Shipping Protection coverage
any implied warranty that cannot legally be disclaimed
any non-waivable consumer protection right
any obligation expressly stated in our posted policies

No employee, contractor, fulfillment partner, influencer, affiliate, or other third party may create an additional warranty or guarantee on behalf of Amariell unless expressly authorized by Amariell in writing.


15. Limitation of Liability

To the fullest extent permitted by law, Amariell and its owners, officers, employees, contractors, affiliates, service providers, fulfillment partners, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of, or inability to use, the website, products, or services.

This includes, without limitation, damages relating to delays, lost profits, lost savings, lost opportunities, data loss, business interruption, chargeback disputes, carrier delays, customs issues, stolen packages after delivery confirmation, or unauthorized access.

To the fullest extent permitted by law, if Amariell is found liable for any claim, our total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, willful injury, violation of law, or any other liability that cannot legally be excluded or limited.


16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Amariell and its owners, affiliates, officers, employees, contractors, service providers, and representatives from third-party claims, damages, liabilities, losses, costs, or reasonable legal expenses arising directly from:

your unlawful or fraudulent use of the website
your intentional violation of these Terms
your infringement of another person’s intellectual property or legal rights
your submission of unlawful, fraudulent, or intentionally misleading content or information

This indemnification obligation does not apply to claims, losses, or liabilities caused by Amariell’s own breach, negligence, fraud, willful misconduct, or violation of law.

Nothing in this section limits any rights or protections that cannot legally be waived or restricted.


17. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

By using the website or making a purchase, you acknowledge that your information may be collected, used, and shared as described in our Privacy Policy.


18. Chargebacks, Payment Disputes, and Duplicate Recovery

If you experience an issue with an order, you agree to contact Amariell at support@amariell.com and provide us with a reasonable opportunity to investigate and respond before initiating a chargeback or payment dispute, except where prohibited by applicable law.

Submitting a chargeback or payment dispute does not automatically establish that an order was unauthorized, undelivered, defective, misrepresented, or eligible for a refund.

Customers must provide truthful, complete, and accurate information to Amariell, their bank, card issuer, payment provider, carrier, and any other party reviewing the dispute.

False, misleading, abusive, duplicative, or bad-faith payment disputes may constitute a violation of these Terms of Service.

Customers may not seek or retain duplicate compensation for the same order, product, loss, defect, delivery issue, or incident. Duplicate compensation includes receiving or attempting to receive multiple refunds, replacements, credits, carrier payments, protection payments, chargeback recoveries, or other forms of reimbursement for the same claim.

If a chargeback or payment dispute is initiated while an internal claim, replacement, refund, warranty, or protection request is under review, Amariell may pause the internal resolution process where permitted by law.

If Amariell has already issued a refund, replacement, store credit, or other resolution, the customer must accurately disclose that resolution to the applicable bank, card issuer, payment provider, or reviewing party.

Amariell may provide relevant records in response to a dispute, including order information, checkout records, billing information, IP and device information where lawfully available, fraud screening results, tracking information, delivery confirmation, customer communications, policy acceptance records, claim evidence, refund records, replacement records, and promotional terms.

Amariell may restrict future purchases, refuse service, cancel pending orders, or take other lawful action when fraud, chargeback abuse, duplicate recovery, policy manipulation, or repeated unsupported claims are reasonably suspected.

Nothing in this section prevents a customer from exercising any dispute right that cannot legally be waived or restricted.


19. Governing Law

These Terms of Service and any disputes arising out of or relating to your use of the website or purchase of products shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles, except to the extent otherwise required by applicable consumer protection law.


20. Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.


21. No Waiver

Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.


22. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service by posting a revised version on our website with an updated effective date.

Unless otherwise required by applicable law, changes will apply prospectively from the effective date shown on the revised Terms. An order will generally remain governed by the Terms and policies in effect when that order was placed.

Your continued use of the website after revised Terms become effective constitutes acknowledgment of the revised Terms for future website use and future transactions, subject to any additional notice or consent required by applicable law.


23. Contact Information

If you have questions about these Terms of Service, you may contact us at:

Amariell
P.O. Box 693
Reedley, CA 93654
United States

Email: support@amariell.com

Note: This mailing address is for correspondence only and is not a return address.