Contactez-nous

 

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Last Updated: March 2026

If you need help with an order, shipping, returns, product questions, or general support, please contact us using the information below.

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1. Customer Support

Email: support@amariell.com

Please include your order number and a brief explanation of your request so we can assist you more efficiently.

Our support team reviews messages on a rolling basis and aims to respond within 24 to 48 business hours. Response times may be longer during holidays, promotions, product launches, or other high-volume periods.

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2. Mailing Address (For Correspondence Only)

Amariell
P.O. Box 693
Reedley, CA 93654
United States

This mailing address is for official correspondence only. It is not a return address and should not be used to send products back.

If a return is approved, we will provide the correct return instructions and authorized return address.

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3. Return and Order Support

For faster assistance with order-related issues, please include:

• your order number

• the email address used at checkout

• a brief description of the issue

• photos if your request involves a damaged, defective, or incorrect item

Return requests must be approved in advance. Items sent back without authorization may be refused or may not qualify for a refund, replacement, or exchange.

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4. Response Time

We aim to respond to all inquiries within 24 to 48 business hours.

Response times are estimates only and may vary depending on message volume, weekends, holidays, and the nature of the request.

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5. Important Notice

Amariell does not provide phone support at this time. Support is handled through email only so that we can keep a clear written record of each request and provide the most accurate assistance possible.